The Helpy app works in your browser and on your phone — open app.helpy.com.pl
Online therapy platform

Your mental
health
is what matters most

Connect with a certified therapist within 24 hours. Video, audio or chat sessions — in a web and mobile app, tailored to your needs with AI algorithms.

Download the app

Helpy always at your fingertips

Download the app on your phone or open it in your browser. Therapy, emotion journal and therapist chat — wherever you are.

Available on iOS 15+ and Android 8+. The web app works in all modern browsers.

Helpy available on
🌐 app.helpy.com.pl📱 iOS🤖 Android🔒 End‑to‑end encryption
Simple process

Therapy in four
simple steps

From registration to your first session in under 48 hours. Safe, confidential, and no waiting — all in the app.

1
📝

Tell us about yourself

A short test or problem description — our AI will find the ideal specialist for you.

2
🤖

AI matching

The algorithm analyzes your needs and suggests therapists matched to your profile.

3
📅

Book a session

Choose a time and format: video, audio or chat. Secure online payment.

4
🌱

Start your journey

Regular sessions, emotion journal, and community support — all in one place.

Helpy App

Designed to
be with you every day

The entire platform — from matching, through video sessions, to an emotion journal and community — works in one app, in your browser and on your phone.

Client confirming an upcoming session in chat with their therapist.

Stay in touch between sessions

Message your therapist in encrypted chat between sessions — confirm appointments and pick up the conversation right where you left off.

AI matching conversation recommending a therapist.

Find the right therapist for you

Describe how you're feeling — our AI assistant asks thoughtful questions and recommends a specialist matched to your needs.

Language selection screen with 8 supported languages.

Available in your language

Switch between 8 supported languages anytime — the app adapts to you.

Why Helpy

Everything you need for
mental health

A platform designed with patient comfort in mind — modern technology in service of human support.

🔒

Full confidentiality

End‑to‑end encryption, GDPR compliance, and full anonymity — your data is safe.

🤖

AI matching

An intelligent algorithm matches you with a therapist considering your preferences, issues, and language.

📱

Web & mobile app

Emotion journal, chat, and video sessions always at hand — in your browser, on iOS and Android.

🌍

Multilingual

Therapists from across Europe. Sessions in Polish, English, Ukrainian, and many more.

📹
Video session
HD, encrypted
💬
24/7 Chat
Asynchronous
📓
Emotion journal
Track progress
👥
Community
Group support
Available platforms
WebiOSAndroidDesktop
FAQ

Frequently asked questions

Didn't find an answer? Contact us — we reply within a few hours.

Is online therapy as effective as in-person?
Clinical studies confirm that online therapy shows comparable effectiveness to in-person therapy for anxiety, depression, stress, and many other difficulties. An additional benefit is the absence of travel barriers — which often itself increases regularity and engagement in therapy.
How does Helpy match me with a therapist?
Our AI assistant conducts a brief conversation asking about your wellbeing, difficulties, and preferences (e.g. language, therapist gender, availability). Based on this, we suggest matched specialists — you decide who you want to talk to.
What if the therapist is not a good fit?
You can change your therapist at any time with no fees and no explanation required. We care about your comfort — the therapeutic relationship is the foundation of effective therapy.
Are my data and conversations confidential?
Yes — completely. Sessions are end-to-end encrypted, not recorded or archived. Therapists are bound by professional confidentiality. Your personal data is processed in accordance with GDPR and never sold to third parties.
How do I cancel or reschedule a session?
You can cancel or reschedule a session directly in the app up to 24 hours before it starts with no consequences. For late cancellations, a fee may apply according to the terms.
Is Helpy covered by public health insurance?
Currently, Helpy sessions are privately paid and not covered by public health insurance. We are working on solutions to ease access to funding in the future. Some employers offer Helpy as an employee benefit — ask your HR department.
What devices does Helpy work on?
Helpy works in a web browser (no installation required) and as a mobile app on iOS and Android. You can freely switch between devices — your history, journal, and calendar are synchronized.
Start today

Your first step towards
feeling better

The first matching consultation is free. Open the app and start your journey to better health.